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FAQ

We deliver to all counties in Ireland, Northern Ireland. We can also facilitate international deliveries (delivery cost on request) Please contact support@stratushealthcare.ie for a quote.

Standard Delivery for all purchases under €39 is €4.50. Spend over €39 and receive free delivery to Ireland and Northern Ireland. Specialist items such as large mobility aids have separate shipping costs, for more information or quote for international deliveries contact us at support@stratushealthcare.ie

Standard orders are usually delivered within 3-5 working days. During bank holidays and busy periods (Christmas, Black Friday, Cyber Monday, Sale periods etc..) orders are usually delivered within 5-7 working days.

All of our web based transactions can be processed through Stripe or PayPal.

No, you can just enter your debit or credit card details on the PayPal payment page without having to set up an account. You can also use Stripe payments to enter credit card details directly on the website.

If you have placed an order with Stratus Healthcare and wish to cancel it, please contact us immediately. Email orders@stratushealthcare.ie quoting your order number and “Cancel Order” in the subject bar. It is not always possible to cancel an order if the transaction has passed our security checks and has entered the warehouse for picking. However, we will always do our utmost to help.

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