Terms and Conditions

The following are the terms and conditions for the use of stratushealthcare.ie. This website is intended for use by people who are 18 years and over only.

When purchasing from stratushealthcare.ie you are agreeing to the following terms and conditions.

Security and usage

You are responsible entirely for all activities which occur under your account which is provided to you by Linode, LLC who host the transactional part of this website. You are agreeing to notify us immediately of any unauthorised use or any other breach of security.

Privacy & Data use

We do not hold any personal data. Instead, Personal Data is stored on a remote secure server and used. It is the full responsibility of Linode LLC who host the website. If you have any questions regarding website privacy and data use we suggest you refer to support@linode.com.


You agree to adhere to all local, state, national and international laws and regulations and are entirely responsible for all acts omissions that occur under your usage, including but not limited to the content of your transmissions through the website. All information, designs and other specifications provided on the website are the exclusive property of PigeonMed Limited trading as stratushealthcare.ie. Any copying, transmission or re-transmission of the same requires prior written approval from PigeonMed Limited.


We reserve the right at all times to advertise and place promotions on the website. All other advertisers and sponsors on the website are solely responsible themselves for complying with all local, national, state and international laws. We exclude all liability howsoever caused therefrom.


All products on the website are subject to availability. In the unlikely event that your product purchased by you online has become unavailable, we will notify you directly in the form of email and offer you a replacement of a full refund on the amount paid for the item.

Price of goods

The price listed in stratushealthcare.ie for products will be as stipulated when you place your order on the website. We reserve the right to adjust prices to take into account any increase in supplier prices, any new taxes or duties or to rectify an error or omission of price.

The contract of sale is not confirmed until the products are ready for dispatch and a dispatch email has been sent. We reserve the right to cancel or refund an order due to a pricing error. No payment is taken until we physically charge your order through our system, which is done through order processing.

Dosage Information

We at Stratus Health Care adhere to all licensing requirements by the HPRA of Pharmacy only medicines and Medicinal products available on our site, some of which include the following:

• The purchasing of more than 50 tablets of 500mg Paracetamol
• The purchasing of more than 50 tablets of 200mg Ibuprofen
• The purchasing of more than 1 pack of Pseudoephedrine containing medicine
• The purchasing of more than 24 tablets of Acetylsalicylic Acid

Our Contract

When your order is placed on stratushealthcare.ie, we will send you an email confirming receipt of your order. This will contain details of your order. You order is representative of an offer from you to purchase from us. Your offer is accepted when we send you an email with confirmation that we have dispatched the product to you. Any products on the same order which we have not confirmed via dispatch email do not form part of that contract.


We will do our utmost to ensure delivery of products to you within 3-5 working days within the island of Ireland, where this is practical. Products are subject to availability hence delays may occur which are outside of our control. Any dates specified for delivery are approximate only. If the delivery is delayed by more than 21 days you have the right to contact us and refuse same delivery. In such circumstance we will provide a full refund for monies paid including delivery charge if applicable. However we will not be liable for any other costs, damages or charges that you may suffer if we delay in supplying or do not supply those products. At the time of delivery you will be required to validly sign-off delivery of the products, after which time the products are your sole responsibility.


When you purchase online you have a statutory right to return a product (other than perishable produce) up to 14 days after you order has been delivered to you in what is known as a cooling off period. We can changes or cancel an order up until it is dispatched. If the order has been dispatched, you can return the product to us and we will organise a refund. All breakages/ damages must be reported within 24 hours of delivery.


All descriptive matter, drawings, pictures, colours and specifications and advertising on stratushealthcare.ie are for the sole purposes of giving an approximate description of the product.


You agree to read any safety instructions, patient information and or manuals provided with products. You agree to follow carefully all instructions therein. Th information on the website is not intended to be fully comprehensive, if you are not experienced in using the products you should always seek expert advice/ assistance.

Disclaimer of warranties

The information contained on stratushealthcare.ie is for information purposes only. We have made every effort to ensure correctness of the information. The information provided through the stratushealthcare.ie is provided “as is” and “as available” and without warranties or conditions either expressed or implied. We do not warrant or represent that the use or the results of the use of the materials available through stratushealthcare.ie from third parties will be correct, accurate, timely, reliable or otherwise. We accept no liability in relation to any of the above other than which is provided through your statutory rights.

Limitation of liability

To the fullest extent permitted by applicable law, under no circumstances, including but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the website, any material or data sent or received or not sent or not received or for any of the above mentioned damages that result from the use or the inability to use the products. In no circumstances shall our liability and that of our suppliers to you and/or third parties for any of the above exceed €200.

Proprietary rights to content

You acknowledge that content, including but not limited to text, software, music, sound, photographs, video, graphics or other material contained in either sponsor advertisements or email- distributed, commercially produced information presented to you by stratushealthcare.ie or by our advertisers or other content providers, is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.

Modification of terms

We reserve the right to change the terms of use or policies regarding the use of stratushealthcare.ie (including in particular those relating to price or availability) at any time and to notify you by posting an updated version of the terms of use on the website.


We shall not be liable for failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including but not limited to any force majeure incidents which may occur.

Third-Party Services

We employ third-party companies and individuals on our websites. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.


This includes:

For website build and blogging: WordPress https://wordpress.org/about/privacy/

For analytics tracking: Google Analytics https://policies.google.com/privacy?hl=en

For Newsletters: Campaign Monitor https://www.campaignmonitor.com/policies/

For payments: Paypal https://www.paypal.com/ie/webapps/mpp/ua/privacy-full

World pay: https://www.worldpay.com/uk/terms-conditions/

For chat Zendesk: https://www.zendesk.com/company/customers-partners/eu-data-protection/

Access to information and contacting us

To the extent provided by applicable law, you may have the right to obtain confirmation that we hold Personal Data or other information about you, request access to and receive information about the Personal Data we maintain about you, receive copies of the Personal Data we maintain about you, update and correct inaccuracies in your Personal Data, object and withdraw your consent to the processing of your Personal Data and have the information edited, deleted or have processing of this data limited. The right to access Personal Data may be limited in some circumstances by legal requirements. To exercise these rights, please contact us using the methods listed below. Upon your request, we will take reasonable efforts to delete all of your Personal Data and non-identifiable information that you have provided to us, though we cannot delete any aggregate or otherwise non-indefinable information derived from your Personal Data or from your use of our services. If you provide us with any information or material relating to another person(s), you are responsible for making sure that the sharing with us and our further use as described to you from time to time is in line with applicable laws.

Email : support@stratushealthcare.ie
Tel : 1850 940 800

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